In Summary

It's all about challenging the status quo, identifying and solving problems, developing new solutions, and delivering change across our business. Does this sound like you ?

Job Description

Change Delivery Apprentice Pathway – Level 4 – Technology

Location: Bristol/Norwich/York

If you’re the kind of person who enjoys getting to the heart of a problem and finding solutions — someone who’s curious about change and technology and what it can do (regardless of what you’ve studied), a Level 4 Apprenticeship in either Business Analysis or Project Management could be just what you’re looking for. 

As the UK’s largest insurer, a FTSE 100 company and an international leader in our industry, our Change and Technology teams are crucial to our success. We truly believe our Technology community is among the most experienced and supportive anywhere. Without their skills and ideas, Aviva wouldn’t be the company it is today.  

You’ll be able to earn a salary while working towards qualifications and learning from some of the most inspirational people in tech. And our Apprentice roles are permanent jobs from day one.


What does it involve? 

Our Change Delivery Apprenticeship Pathway is designed for people who are naturally curious people who aren’t afraid to challenge the status quo and enjoy creating innovative solutions. If you enjoy organising, whether that’s information or people, and you like to influence the way things are done, this route could be the start of your new career.

During your first 18-months, you’ll spend 80% of your time gaining real hands-on experience in the role and 20% dedicated to your Level 4 Apprenticeship studies. As long as you’re curious and passionate about change and technology, then we can teach you the rest — you’ll have a structured training programme and a support network to help you develop.

Our roles in this area include:

Business Analyst (Bristol, Norwich or York) — our Business Analysts help us understand the customer needs we need to meet and what’s required to drive practical solutions to meet them. They analyse and evaluate business opportunities and identify areas for improvement. If you’re the kind of person who can explain complex concepts and problems in a simple way, this is the place for you. And in everything you do, you’ll champion the use of technology to improve how we do things for our 18.7 million customers and thousands of colleagues.  

As well as your Level 4 Business Analysis Apprenticeship qualification (equivalent of the first year of an undergraduate degree or a Higher National Certificate (HNC)) you will also get a BCS International Diploma in Business Analysis.


Project Manager (Norwich) — our Project Managers are experts in organisation, both of themselves and others! We look for people who are comfortable taking the lead in group situations and making sure that everyone is heard. With a passion for delivering great customer service and a mix of people and planning skills, you’ll learn to act as an agent of change, driving success over the project lifecycle — from initial idea to delivery and project handover — ensuring things get done in the right way, on time and on budget.

As well as your Level 4 Project Manager Apprenticeship qualification (equivalent of the first year of an undergraduate degree or a Higher National Certificate (HNC)) we will also support you to achieve the Association of Project Management’s Project Management Qualification (PMQ).


Don’t worry if you’re not sure which role you’d be based suited to at this stage. In fact, we encourage you to keep an open mind. Throughout the recruitment process, we’ll assess where your strengths lie and, should you join us, we will offer you the role we feel best aligns to these. However, you will be able to tell us on application if you have a preferred role or location.

Whatever role you go into, you’ll be working alongside a community of highly skilled and experienced technology professionals who will be on hand to support and encourage you every step of the way. 


What’s in it for you?

• A permanent job from day one
  
• Starting salary of £23,900 including paid Apprenticeship study time
  
• A Level 4 Apprenticeship with all your training paid for
  
• Support towards relevant professional qualifications and lots of other development opportunities
  
• A great support network to help you grow into your role
  
• 25 days holiday, plus bank holidays
  
• Opportunities to get involved and give back to our local communities with paid volunteering time
  
• Contributory pension scheme
  
• Discounts on all Aviva products
  
• A discretionary annual performance-related bonus
  
• Share Save scheme
  
• Flexible working and wellbeing support 
  

What do we look for?  

New insights, perspectives and diversity of thought are all invaluable to us. Which is why you don’t need to have studied IT to join us in Technology. We have Apprentices who have studied everything from Music to Maths to History, and they’re all equally brilliant. For these roles you’ll need to:

• Have at least five GCSEs or Scottish National 5s at A*-C or 9-4 grade (or equivalent), including English and Maths
  
• Have, or be on track to achieve, at least three A Levels (grades B, C, C or above) or four Scottish Highers (grades B,B,B,C or above) – or a Level 3 equivalent qualification
  
• Be a force for change and improvement — whether it’s through your studies, your work experience or your outside interests, we’ll want to see how you’ve helped make things better
  

You’ll also be a confident communicator with strong analytical and problem-solving skills, a love of learning and a commitment to continually developing yourself. And it goes without saying that we’ll be looking to see that you have a genuine curiosity in technology and how to use it to best serve customers and employees.


Where will you be based? 

Our Change Delivery Apprentice roles are based in our Bristol, Norwich and York offices (not all roles are available in every location, see above for specifics).   

It is likely that you’ll balance time in the office with working from home. We call this Smart Working. Three days in the office and two days from home per week is a very typical example but can vary between teams. When you join us, your leader will take time to discuss this with you, and agree what works best for you, your team and the business.  

As we adopt this Smart Working approach, it’s important to note that you will need to live within a commutable distance of the relevant location you are offered a role in. That way you’ll get to spend time with your team in person, as well as virtually, and get access to the right support networks internally to help you to succeed.
 

About Us

We’re a leading international insurance, savings, retirement, and investment business. We are here to help our customers plan for the future and, when the worst happens, make things right.  

You might be thinking that we’re just another boring, corporate firm. But we don’t all wear suits and shiny shoes here. We’re proud to be different and just like our customers, our people are a mix of cultures, genders, and ages.  


What’s the application process?

Start by pressing 'apply' to be taken through to our online application.

There, you'll be asked to complete a short questionnaire about your motivations and submit it along with your CV.  

If you match our criteria (or get pretty close), we’ll ask you to complete our online Numerical Reasoning and Situational Strengths tests.  

Pass those and next will be a video interview.  

The final stage is a virtual assessment day, with tasks that enable you to show us what you're good at and what you enjoy.  

Impress us there and we'll offer you a role to start in September 2024. 
 

Additional Information

We are inclusive — we want applications from people with diverse backgrounds and experiences. 

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you’re in a job share just apply as a pair. 

We flex locations, hours and working patterns to suit our customers, business, and you.Most of our people are smart working — spending around 60% of their time in our offices and 40% at home.