In Summary

It's all about challenging the status quo, identifying and solving problems, developing new solutions, and delivering change across our business. Does this sound like you ?

Job Description

We have been in business for 325+ years. Two things we’ve learned – never rest on your laurels and always look for ways to innovate and improve.  

Challenging the status quo, identifying and solving problems, creating innovative new solutions and delivering change across our business. That’s what being a graduate in Change Delivery is all about at Aviva.  Technology is at the heart of these changes, but you don’t need to be a tech expert to join us here though. This is about understanding the impact technology has and how we can harness it to drive change that transforms our customer and colleague experiences.  

From the moment you join us, you’ll be in a permanent position where you can own and drive your development. 

Ready to shine bright in your career?

Get to know the different pathway roles 

We have a number of roles within this specialism.  We’d encourage you to be as open as possible about the different options, but do let us know on your application if you have a preferred role.

Business Analyst (Bristol, Norwich or York): Our Business Analysts help us understand our customers’ needs – and what’s required to deliver the practical solutions to meet them. If you’re the kind of person who can explain complex concepts and problems in a simple way, this is the place for you. You’ll analyse and evaluate business opportunities (including the supporting data) and identify areas for improvement. And in everything you do, you’ll champion the use of technology to improve how we do things for our 19.5 million customers and thousands of colleagues.

Operations Analyst (Norwich or York):  Our Operations Analysts play a key role in supporting our Technology and Chief Operations Offices. They assist in the coordination of meetings and events and help write and shape the communications that go out to our teams. They will also routinely deal with confidential and sensitive information that is needed for key deliverables such as board papers. So, if you’re the kind of person that enjoys building relationships, wants to get exposure to a wide range of stakeholders and has natural strengths in planning and organising this is the role for you. You will be tenacious, collaborative, and confident in your approach to getting input from others. You’ll also be commercially minded and if you can see a way to deliver better outcomes, you’ll have plenty of opportunities and scope to make recommendations for change.

Programme Management Office (Norwich or York): Our PMO team plays a key role in supporting other business and technology colleagues to deliver strategic change programmes that total hundreds of millions of pounds in value. Like the conductor of a symphony, you’ll provide the independent view that steers the delivery in the right direction. Providing advice and guidance on the best tools to use, the best approaches to take and best ways to measure success, you’ll drive insight and challenge to ensure that everything stays on track and on budget, and that everyone involved is working efficiently and effectively towards the same goal.

Project Manager (Bristol, Norwich or York): Our Project Managers are the experts in organising – both themselves and others. We look for people who thrive on taking the lead and can inspire others to deliver great customer outcomes as effectively and efficiently as possible removing blockers when needed. They are comfortable challenging in a group (for example with Aviva teams, or our third-party suppliers and Strategic Partners), continually looking at ways to improve how we deliver change and ensuring everyone is heard and is held to account. With a passion for delivering great customer service, excellent people and planning skills as well as able to manage risks and our vulnerabilities, you’re just the person to make sure everything gets done in the right way, at the right time and on budget.

Solution Architect (Bristol or York):  Our Solution Architects act as technology leaders, working with colleagues from a variety of teams to design innovative end-to-end technology solutions that meet our business and customer outcomes. With a genuine interest in emerging and existing technologies, you’ll communicate well with both technical and business professionals alike in bringing complex concepts and solutions to life in a simple way.

What you’ll get

• A permanent job from day one 
  
• A starting salary of £32,500
  
• Support towards relevant professional qualifications and lots of other development opportunities
  
• A great support network to help you grow into your role
  
• 29 days holiday, plus bank holidays
  
• Flexible working and wellbeing support 
  
• Opportunities to get involved and give back to our local communities with paid volunteering time
  
• Contributory pension scheme
  
• Discounts on all Aviva products
  
• Discretionary annual performance-related bonus
  
• Share Save scheme
  

What we’re looking for

• You'll either have a degree, in any subject, or be on track to graduate by the end of Summer 2025.
  
• A genuine passion for change, innovation and continual improvement.
  
• Confident communicators who can break down complex concepts in a clear and engaging way.
  
• A keen interest for new and emerging technologies.
  
• An analytical mind and talent for problem solving.
  
• An eagerness to question existing ways of doing things.
  
• A love of learning and commitment to personal development.
  

Where could you be based? 

Our Technology Change Delivery Pathway opportunities are based in Bristol, Norwich and York: all buzzing places in which to launch your career. Not all role types are available in every location, so tell us on your application if you have a preference. You will need to live within commuting distance of the office where the role is based or be willing to relocate prior to start date as you’ll need to spend time with your team in person, as well as virtually, working from home. Three days in the office and two days from home is typical, but this will vary between teams.

 

About Us

Things graduates love about Aviva

Yes, we’re the UK’s leading diversified insurer. But we’re customer-centric and planet-minded. We’re acting on climate change and helping others do the same. We’re building stronger communities and investing in a future we all want to live in. And we’re changing the way we do business by championing everything from the living wage to women leaders.  

We’re proud to be diverse, and just like our 19.5 million customers, our people are a mix of cultures, genders, and ages. We understand that one size doesn’t fit all and promote flexible ways of working for our team, so you can find your spark, your way. 

The work we do is rewarding and challenging. And whatever role you’re in, we’ll give you the training you need as well as opportunities for you to develop yourself and grow in your career. We’re continuously moving forward as a business, and we’ll make sure you do too.

How to apply 

The application deadline is December 15th. However, we may close the application process earlier if we receive a large number of suitable applications. 

To set your expectations and help you prepare, there are four steps in our graduate application process:

1. Online application - complete a short questionnaire about your motivations, and submit it along with a copy of your CV. 
   
2. Online situational strengths test
   
3. Video interview
   
4. Virtual assessment day with tasks that enable you to show us what you're good at and what you enjoy. 
   

Shine there and we'll offer you a role to start in September 2025.      

Please note: At Aviva we offer multiple graduate pathways, of which, this is one. We ask that you only apply for one pathway - the one that most aligns to your strengths and interests. If you do make more than one application, we will only accept your first.    

                                                                                                                              

Additional Information

Aviva is committed to inclusivity 

We're inclusive, and keen to attract applications from people with diverse backgrounds and experiences. 

Research tells us that women in particular will often rule themselves out if they feel they don't tick every box. But don't let that stop you. If you truly believe you have what it takes, we'd love to hear from you.  

We interview every disabled applicant who meets the minimum criteria for the job. During your application, there will be an opportunity for you to send us an email stating that you have a disclosed disability. 

Please submit your application online if you can. But if that presents a problem, just email avivaearlycareers@aviva.com and we'll make sure you’re supported.

To find out more about working at Aviva in general, take a look here.